Customer Feedback & Product Reviews

Hi

There are many other sites out there, but yours is the only one that I feel comfortable using, knowing that it is safe. Your range of products is fantastic, of good quality and when an order is placed it arrives promptly. Having loyalty points is a bonus that we all like. Keep up the wonderful, professional, reliable and trustworthy service. In fact I think I could become addicted.

Thanks so much for the best online site.

Michelle Wright

I bought my daughter 2 of the Sleep Store merino wool wraps and she said that they were the best wrap. Soft, large and her son remained firmly swaddled unlike other wraps. She has used them both in summer in Hong Kong and the cooler months in Australia. They are light enough to travel with and they wash time and again on the wool cycle of the washing machine. She now uses them as a blanket. They were an outstanding purchase. I have since bought one for a friend's daughter.  Michelle Degney - NSW

 

Hi Louise, My daughter & I are thrilled to bits with both the beautiful merino blankets we ordered. The two of them have washed up fantastic already for our new arrival in the next few weeks. The miracle wraps look amazing & I can't wait to use them also on my pending new grand child. I thought your service was fantastic receiving the articles by Courier the next day right to the door step. Excellent. All credit to the team at The Sleep Store. You run a great company so keep the good work up. I am so thrilled I found your Web Site. Its great! Judith Buckeridge

hi

just to say a big thank you to your great service, we hv recvd our blanket in good well condition.very satisfy to do business with you,thks

Regards
June (Wantirna South, VIC )

 

Hi - I just wanted to let you know what a fabulous service you provide.

I have been a regular visitor to your website since my daughter was born 4 years ago (and my son 1 year ago) - regularly looking for tips on sleeping (so important!!) and products that help achieve a restful night for the whole family.

I have made several purchases from you over those years and cannot believe the quick service and delivery you provide - not to mention the treat that is usually included - just the pick up I need on a busy afternoon.

I saw on your website that you provide sleep seminars as well - what a great service. I think the one thing I have learnt and would pass on to new parents is the importance of sleep and that babies are not born knowing how to sleep - rather it is our job to teach them. A good nights sleep really does make a difference.

Anyway - thank you again and keep up the good work

Kind regards
Melissa Rauner

 

Hi Louise and Matt,

I have been trying to get this feedback email to you both for ages. The Oatmeal PJs are fantastic. They wash, dry and wear really well. We also got the Merino kids top and legging set. Our daughter Maggie loves wearing the merino with her PJs so much most days she refuses to take them off. We also purchased a couple of brolly sheets and simply couldn't do without them now. I have raved about them to other friends who have gone on to purchase them.

You guys offer a great service and all the products we have purchased from you have arrived promptly and are just as presented on your website.


Kind regards,
Genevieve Denize

 

To all those who work at The Sleep Store,

I just wanted to say thank you for providing us with an excellent section of goods to chose from. My wife and I were impressed with the selection on offer and had trouble on making a final decision on what we wanted to order for our baby. We ordered a number of items and were pleased to received them in Australia in less than one week.

We love your website and will continue to make purchases from you in the future! I think it is great that you have a loyalty program that saves us money each time we buy from your site! I will recommend your site to my family and friends. So look you should look forward to many more order from my wife and I and all our friends.

Thanks once again

Andrew & Bec

 

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Hi Louise,

I searched the internet to find out if there were any solutions (to my son's severe reflux), and there were a couple of other products available, but they were very expensive and cumbersome. The Safe-T sleep is perfect. We now have him sleeping in his cot with the mattress elevated. The Safe-T sleep keeps him from rolling or slouching down, but he still has plenty of freedom for kicking around and stretching out. I also like that I can position him on his side, as side sleeping is meant to be good for reflux. We always use the leg piece and our baby looks very comfortable with it, even side sleeping. He is happy and sleeping much better. And most importantly, it helps so much with his reflux. I would STRONGLY recommend the Safe-T Sleep Reflux to any parent with a reflux baby.

Thank you again for a wonderful product, and absolutely top-notch service as well. I will definitely recommend your site to my friends".

Sincerely,
Nicola Peterson
Queensland
 

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I am so impressed - my order arrived today - not only did it arrive in
an amazingly short time you sent lots of information plus my favourite
chocolate. It all looks gorgeous too!

Well done - your level of customer service and attention to detail will
assure you are in business and successful for a very long time.

Thanks so much much - when you have experiences of people getting it
horribly wrong you are getting it perfectly right!

Kind regards
Kathy
 

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Wow, what fast service!!!! Thanks heaps. Sleeping bag looks great!
Regards Katrina
p.s thanks for the coffee!

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Hi,

Just wanted to say thanks so much for the great service. I have already received the bags - impressive.
The bags also look fantastic.

Kind regards
Martha Schlup

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This is an email I have been meaning to send for months.  In January this year when my boy Oliver was about 6 months of age I was having a lot of problems getting him to sleep at night as well as sleeping through the night.  I had no real routine other than a four hourly feeding routine during the day and a bedtime that was ‘when he was tired’- anywhere from 6.30pm to 11pm which was the worst night.  Because it was summer and we were often in the pool in the afternoons with him, some nights we’d bath, some nights we wouldn’t.  So we had no established evening wind down routine either.  My husband and I were at each other constantly and I was wrecked and starting to resent our little boy.

In desperation I was ‘Googling’ sleep solutions and came across your website.  Initially I emailed with some questions and got some helpful advice back from Louise.  I also invested in a sleeping bag and a book called ‘Save our sleep’.  The book was a godsend and put me on track with routines as well as giving me the confidence to make some changes that helped me get Oliver sleeping through the night.  Initially things were still rocky but over a period of about 2 weeks we started to get some predictability back into our lives and Oliver started to sleep through the night.  I can happily say he is a happy boy who reliably sleeps 12 hours (unless he is sick).  He sleeps easily in a portacot as well so long as we follow his evening bath, bottle bed routine.

I wished I had known about your website and all the fantastic information and resources before Oliver was born – I wouldn’t have got to the stage I was at.  I am grateful that such a resource exists and tell anyone I know having a baby to check out the website.  With our second baby due next year, I feel so much more confident that we won’t have a repeat of the months of broken sleep that we had with Oliver.  Armed with my great sleep knowledge I am so much more confident already about the challenge having a second baby.

Thank you so much!

Nadine Lake

 

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Dear Sleep Store

Thanks so much for the lovely grobag! Your customer service is fab.

Amelia looks so cute and snug in it, we are very pleased.

Christina

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"I am so pleased with my purchase!! I have always wrapped Olivia but your wraps are so much better than anything else I have tried! Olivia was a fairly good sleeper anyway - sleeping through the night most nights but the wraps have made a big difference keeping her lovely and warm and snug. Her daytime sleeps seem to be longer and she self settles well. I think she associates the wrap with sleep time already! Thanks also for the instructions on how to wrap - these are priceless!" 
Kathleen Martin.

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Hi Louise,
I tried the white noise that was suggested as I'd had put my baby to bed for her last arvo nap at 5.30 and of course she woke at 45 mins and grizzled then it turned into a full blown cry, I went in and turned on the white noise and she was asleep in a matter of minutes! I turned it down a little and she slept for another 2 hours! magic! 

Used it this morning to settle her back too, I'd rather use this than a dummy , though we have used the dummy on occasion to calm her ready for sleep.
just thought I'd let you know your info was so helpful and I've reccommended it to a friend whose little girl was born the same day as ours : )
Thanks!
Tracey

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Hey, WELL DONE! Amazing service, and the Huggacub is utterly gorgeous.........

Many thanks
Mary

 

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Just wanted to say a huge thank you, I received the Merino Go Go bags and free Hoodie and the two easy swaddling wraps and all of them are fantastic! It was an extra nice touch for my five year old daughter to get the Freddo frog as she is a little jealous of all the new baby things J I will be sure to recommend the Sleep store and products to others as the delivery was so quick and the products are of an incredible quality. Thank you very much!  Tineke

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Hi
Thanks for your follow up email. I purchased the miracle wraps for my little girl, Mia, who was 3 weeks old at the time and is now 4 1/2 weeks old. I was swaddling her before buying the wraps but have found this wrap to be fantastic. She doesn't get out of it and has been sleeping an extra half hour to an hour at night since I've been using them. I'm very impressed with your service - from your fast response to my initial email inquiry to the quick delivery of the wraps and now a follow up email. I will be passing on to my friends what a valuable and useful site you have.
Toni

 

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Hi Guys
I just wanted to let you know how delighted I am with the product turn around time and professionalism of your company. I have made two online purchases in the last month, I have been delighted with the products of course, but it is also a huge plus to receive these items so promptly. A breathe of fresh air.

Thanks very much!

Bec

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Hi Louise

Touching base with you again. Toby is sleeping beautifully and is one very happy little boy along with myself and Simon (his daddy). Thanks for all your help and advise as always you are a lifesaver.
Take care
Carrie

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Hi Louise.

Thankyou SO MUCH for your advice! My baby is now sleeping through the night from 7pm till 7am (with a dreamfeed at 10pm). He sometimes wakes between 5am and 7am but he goes back to sleep... i think he wakes because he is cold so we are using a blanket as well as his gogo bag. He is also feeding ALOT better which is good for me! And the daytime routine is good too... we cant quite stick to it exactly because i struggle to keep him awake for longer than 1.5 hrs but it's a good guide.

again, thankyou, i have recommended your service to my friends.

Cheers
Kate

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Hi, I just want to commend you on this brilliant online store.... not only are the products excellent and of brilliant quality, you have really helpful information which has been a godsend to me in helping me learn to settle my newborn (now 3 months).
I have just placed my second order with you today and I just know I will be placing many more in the future!

Thanks so much, from an extremely appreciative mummy!

Katrina

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Dear Louise

I just wanted to say a big thank you for the time you took to send me such a helpful email! I came across your website when I was searching the internet to see if we had such a thing here in New Zealand as a sleep clinic for babies (a last resort).
Like you suggested, we scattered our baby's cot with dummies and we have become vigilant about putting her to bed with "mousie" (as opposed to comfort blankie).

But the best move has been the Babe Sleeper! We have had this device (which I was worried was going to look like a straight jacket) for two nights, and she has "slept through" both nights! She has now just gone down for her morning sleep with no fuss and I am hopeful that she will do the same this afternoon. I don't want to claim any miracles just yet - but I think we are a step closer to getting our sanity back.

Thanks again, I will recommend your site and specifically the Babe Sleeper to other parents with sleeping issues!

Georgie

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Hi Louise,

We're very happy with the sleep sac purchased. My wee lady is only 10 months but is finding the larger bag no problem as I tuck the bottom of it in and it stops her wandering at night around her cot.

Great website, great product, great price and great results ...... couldn't be happier!
Love ya work!
Best regards, Amanda

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Hi Louise / The Sleep Store

Thanks for the prompt delivery of the miracle wrap early last week. My baby has just turned 9 weeks and has been sleeping and settling well at night with a maximum of 5.5 hours before a feed was required which I have been happy with (she was waking 2 – 3 times a night).

I purchased the miracle wrap because she seemed to be getting her arms out of all the others I don’t know whether it is pure coincidence but the first night that she was in the miracle wrap, she slept a total of 11 hours!!!! 7pm – 6 am. She repeated the same the next night, and has continued to have long sleeps. I’m shocked at how she went from 5.5 hrs and is now making it from 9 to 11 hrs before needing a feed – I can only guess that the miracle blanket has been the major change with her – THANK YOU!!!!!!! Ps – she also seems to be settling a LOT quicker for her sleeps during the day – another thing I think the wrap is helping with.

I am now recommending this wrap to all of my ‘baby friends’.

Cheers

From Vikki 

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Thank you so much for getting the book and DVD to me on Saturday. I have to say this DVD has made our lives so much better already (its time to sleep). I love your store and website - I have only just found it, but will definately recommend.

Thanks a lot,

Kate

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Hi there... my attached sleeping bag (Babe Sleeper) is BRILLIANT! It's solved all my problems as my son had started to move around his cot suddenly and was constantly getting stuck! Now all quiet on western front again.

Thanks, Jillian

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Thank you SO much...all very helpful! I wrapped Findlay up tightly last night with 1 arm out as he sucks his thumb...and he slept 8 hours straight! I am already feeling much better after a couple of days using the buggy during the day, and so next week I will try to get him sleeping without the movement.
Thanks again for all your advice and super quick response!
Best Regards

Alexandra

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Dear Sleep Store,
Thank you so much for the prompt processing of my order. The Go-Go Bag arrived in Australia just one week after we placed the order and Mia has never slept better! I have passed your details on to some other mum's in Brisbane so I'm sure you can expect some more orders from over this way soon!
Many thanks, Sandra

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Thanks Louise. I must say since buying your wrap my wee 4month old girl has turned a corner with her sleeping! The same night as we put her in the wrap for the first time, I made sure I put her in her bassinet awake. That night and for the last 4 nights she has slept between 5-8 hours straight which she has never done! So yey I'm getting more sleep. I haven't been putting her down awake for 2 reasons, one because I needed to keep her upright for at least 20 min after her feed for her silent reflux and burping! two, I have a 2 year old who would wake up the instant she started screaming. I had had a treadful week with her that week. A very tired and grumpy mum who was at the end of her teather. Amazingly things are looking on the up!

A brilliant product you've got there!!! Wish I had bought it earlier.
Thank you!
Ang

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Yes thank you, the Merino Go Go bags are fantastic! I just wanted to
say that dealing with The Sleep Store has been such a pleasure!!
Postage is always so so fast & I love getting the package in the mail.
Keep up the great work & I'm sure you have tonnes of other really happy
customers.

Kind Regards,
Danielle

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Thank you so much for your fantastic quick and efficient service to me in Australia- it has been great. Your website is also a fantastic and supportive resource-Thank you, Angela

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Hi Louise

I am always keen to browse through your products and having had a baby who didn’t sleep through the night until she was 15 months I am always drawn to sleep related products/solutions. I wanted say a huge thank you for advising whether the authors of your sleep books & DVD’s instruct to leave your baby to cry. Personally, I am strongly against this approach and you have marketed your products in a way that gives me confidence as to whether it would be a suitable purchase for me.

You have an awesome product range and website.

Thanks again, Megan 

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Hi there,

Just wanted to let you know how happy I have been with The Sleep Store on the two occasions I have purchased from you. I have had disappointing experiences with other online retailers, but whenever I order from The Sleep Store I receive my items very swiftly. Also, the Merino Kids ‘Go Go Bags’ are the best deal I’ve found anywhere and my three-month-old boy settled immediately in his!

Thanks for a great service, Mikaela

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Hi Louise

Thank you so very much for your help "going the extra mile" to source the Snugzeez for me. Your service, as with all my orders has been nothing short of fantastic !

My little boy Thomas adores his snugzeez, and it certainly helps soothe him off to sleep. We look foward to receiving his new ones soon.

Kind Regards, Tania
(One very happy Mum!)   

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Hi, I have received my order today in the post and would just like to say what fantastic service you guys do.Will be telling my friends and family about the great website,products and service that the Sleepstore has.

Very happy
Thanks
Cheryl

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Hi Tina

Oh thank you and The Sleep Store so much! I didn't expect that, what a lovely kind thing to do. We'll definitely be ordering more sleep stuff as we go. I'll also mention The Sleep Store to the others at our Multiple Birth Club Ante-Natal classes in Wellington.

Kind Regards

Marian

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 Hi Louise
Thanks so much for the speedy dispatch of the book and CD. The suggestion of wrapping Scarlett worked a treat - she was off to sleep instantly and no crying when I put her into her to bed. It was a miracle!!! .... I cant thank you enough for your advise and kind words the other day; you helped me more than you will know.
Thanks again, Kristine

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Hello, I received the snug sheet yesterday morning, thank you very much was a really fast delivery and very friendly service, I initially got it for my own peace of mind as my baby slept but I am already experiencing a better structured sleep pattern, a more settled baby and longer sleeps. Thank you very much! Melanie.

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Hi there
Thanks very much - have received all my goodies now and am really happy with them. Thanks so much for the prompt and courteous service - you guys are great to deal with! Many thanks Adrienne

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Hello, just a wee note about my order, I was expecting the item to take at least 7-10 working days especially as it was sent from Auckland and we live on rural delivery in the South Island. The day after I placed the order I was very surprised to find it had arrived in my mail box!! I don't know how you did it but thank you very much, talk about service : )  Many thanks, Charlotte

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Hi Louise
I was just so pleased yesterday when I saw you are now stocking the Miracle Wrap. I purchased one for my son when he was born and found it the best thing I had - made it so easy to swaddle and there was no getting out of it! So I was disappointed when I tried to find another one and couldn't get one. It meant I had to try to co-ordinate my washing around his sleeps to minimise the sleeps where it wasn't available :o)

So, to all those parents out there who are keen to swaddle, and want something easy, I'd thoroughly recommend the Miracle Wrap.

Thanks Louise for the great service you provide to so many parents.
Regards
Sarah

 

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Hi Louise

I have been meaning to write to you for ages and let you know of the progress we have had with Toby and his waking time in the morning.

Toby is now waking about 6.20-6.45am instead of 5.00-5.30am, which is just wondeful.

We opted to use the cry it out method, it took on morning of intense crying 7 minutes to be precise and he has never woken again before 6am!

So thanks heaps your a real gem.

Carrie

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Hi Louise, thanks you so much for taking the time to reply to my email and questions, the advice you have given below is great help. Alamea is slowly getting into good sleep habits! thanks you very much.  Jess :-) 

 

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Hi again Louise, Thank you so much for your advice, and on the weekend too!

Im please to report that I did all the things you suggested and have had Aidan sleeping through since. Sleeping bag, dream feed, and due to following your advice since he was born, he already has a lovely stinky teddy that he nuzzles into. The crying has not been an issue, or if he has woken he has self settled without needing me. I have not had to put the dummy in at all. This is during a yucky cold too so Im really pleased.

Many thanks

Isobel and Aidan

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Hi Louise,

Just thought I would send you a long overdue update - the gremlins are sleeping thru the night! Before we came to see you they had slept thru one night, and were generally waking around 4am for a feed. Now they go down at 7pm, have a dream feed around 10.30pm then sleep thru till around 7am. Occasionally I hear one of them (I suspect Sienna, but I don't go in and check!) rustling and chattering on the baby monitor, but they resettle themselves.

I'm still fully swaddling Mercedes, and swaddling Sienna with one arm out during the day, and full swaddle at night. She likes to suck the back of her wrist. I play lullabies on repeat for them during day sleeps, and turn them off when I get them up for the dream feed so they have no music during the night. We're still using the mobiles when they first go down.

Overall, I have to say they are almost perfect sleepers (almost!). So thank you so much for all your help - the one arm out wrap was t he answer to Sienna's problem with fighting the swaddle. It is soooo nice to be finally getting a decent nights sleep (given that I had 4 mths of shocking sleep BEFORE they were born with being so big during pregnancy!).

Thanks,
Emma 

 

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Hi there
Just wanted to let you know i recived my swaddleme wrap yesterday and used
on my little 6 week old boy, Brodie, last night and guess what- he slept ALL
night!! i could'nt believe it i just wish i would have brought one 6 weeks
ago!!I think i was up more last night than usual as i kept going and
checking on him!!
Thankyou so much for your advice on the phone the other day i will be in
contact again when he grows out of this one, and i will be passing on your
web address to friends.
Thanks again
Heidi Munro 

 

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Hi Louise, I've tried your suggestion, and well... let's say that the boy is really
really wriggly! Sometimes I wonder whether I should stop swaddling him, but he
slept very well when he is swaddled. he usually will try to get out of it when
he is over tired or when he wakes up.

It is working fine so far, and the suggestion re the first wing over both arms
really does it for him. He is growing bigger too, so might only fit into the
small one for another week or two!

Thank you very much for your help. It is much appreciated! Now I know why they
rave about you at the coffegroup.org!

Best Regards,
Putri fraser

 

 

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Hi louise!!  WOW!! What fantastic advice!! I really appreciate the time you have taken!! It is good to know about your boys sleeping thru the other crying, I was quite concerned about him waking up therefore me gettingless sleep but I guess I should just bite the bullet!! Those blankies are so cute, I think I'll invest!! Once again, I really appreciate the time you have taken you write that all down
for me, I will get it all going and let you know how i go!! Many MANY thanks! Anna

 

 

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Katie Whyte here, Daryn's Mum. You gave me some advice on how to get Daryn to sleep through the night, well it has worked and he is now sleeping through !!!. Instead of giving him milk when he wakes, he is now getting water and Daryn is only up for 10 minutes at the most and then is straight back to sleep and wakes at 6.45am which is fine by us.

I would like to thank you for your help

Kindest regards
Katie, Stuart & Daryn xxx

 

 

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Hi Louise
Just wanted to say a big thank you for getting the Babe Sleeper out to us so quickly - it arrived Xmas eve, and since the day after boxing day, my super active baby has been sleeping 11-12 hours at night...we can't believe it!!!

It took a little bit of encouragement the first couple of nights as she was anxious about the restriction, but now she seems to feel safe and secure, and the most I have to do is a quick pat to settle her. She falls asleep by herself, and finally, 10 months old, gets some deep sleep. And the results of this are showing during the day, she is suddenly so much more adventurous!

I have just ordered another one, as with this terrible weather we have, the washing is a problem! I can't recommend this product highly enough, and I can't thank you enough for your exceptional service either.

Many thanks and kind regards,
Robyn

 

 

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Hi Louise. I have just realised I never thanked you for your help when we were struggling to get our little girl to sleep through the night. We have almost nailed it, she now only wakes once a night (YAY!!!) so we are really pleased. Thanks for your suggestions they really helped us. I feel more like a person again and I don't even look so alien anymore! Charlotte is a much happier little person as well.
Wishing you a very merry Christmas and happy new year. Catherine, Daryl and Charlotte

 

 

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Hi Louise, I would just like to say, thank you so much!!! My son Reece was 10months old when I purchased a sleeping bag off you. At that stage he still needed to be wrapped (plus restrained with a Safe-T-Sleep) and was getting out and needing to be re-wrapped about 3 times a night.

After getting your sleeping bag, we managed to get him sleeping with one arm out and finally with both arms out and no safe-t-sleep.

Thank you so much, without the information on your website and the sleeping bag, we would still be getting up many times a night. I would not hesitate to recommend your website and products to anyone, and I know the first thing I would buy if I had another baby – your wraps and sleeping bags.

Best Regards , Deanna

 

 

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Hi Louise, Thanks for sending this through again as we did miss out on the original. I just wanted to send you a quick email to say thank you so much for
recommending the Babe Sleeper - Attached Sleepbag. Ava is almost back to
being herself again after being restless, and hard to settle for the last
month. She was waking several times during the night (after previously being
a good baby and never waking at all during the night!), and would kick all
blankets off and start crawling around the cot.Thanks to your Babe Sleeper,
I can now zip her up and walk away and she will put herself to sleep, and
not stir all night. She goes down at 7pm might wake around 6am for a quick
feed and then goes back to sleep until 8am!!! What a lucky mum I am once
again, and Ava is much happier too.

It did take maybe 2 or 3 sleeps for her to get completely used to it, but
now it's like magic. I also think, as she was swaddled/wrapped for the first
5-6 months of life, she prefers to sleep in the Babe Sleeper as she feels
that same comfort as she did with being wrapped. She's back to a much deeper
sleep, and now doesn't wake if she hears us enter the room. Louise, I cant
thank you enough. It's soooo worth it - I just wish I'd used it sooner, and
saved myself some stressful and sleep deprived nights.

Shannon

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Thanks again for your awesome newsletter Louise. I used the technique regarding sleep associations to get our (then) 15mth old to sleep through the night. She was still waking so many times in the night we lost count. We simply made small gradual changes (the first of these was so stop feeding her to sleep using Elizabeth Pantley’s ‘gentle removal plan’) so that she was placed in her cot drowsy rather than asleep – with a bit of a back or head rub if needed – and no crying involved. After being consistent and patient, she now wants to be put in her cot after her bedtime stories to finish winding down before falling asleep on her own! Amazing, I never thought I’d see the day!! I completely empathise with all those desperate and sleep deprived parents out there. Thanks again for a fabulous New Zealand based resource. Megan

 

 

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Hi Louise, I bought one of those summer weight waffle weave sleeping bags (with pink giraffe on it) and Emma loves it. She uses it for every sleep and has helped with her not kicking the blankets off anymore. She also still loves her huggacub. She is now sleeping through the night (has been for 3 months), and if she does wake up then she can get herself back to sleep with minimal grizzling - YAY - and she is also sleeping for 1-2 hours during the day. Thank you soooooooooooooo much for all your help, it's been invaluable!!! :o) The next thing I need to look at is getting one of those BabyOK Babe Sleepers - Emma is starting to realise how the Safe-T-Sleep works and I can often hear the valcro starting to rip - hee hee - cheeky monkey!! Thanks heaps again!!! Suzanne 

 

 

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Hi Louise, thanks for the little notes with the swaddle me and the hammock! :) The swaddle me is a little big at the moment, but he is getting taller pretty fast, (takes after his Dad.) The Hammock is fantastic and seems to have made it easier for him to sleep with his reflux. We think your website is fantastic and have recommended it the girls at playgroup! Keep up the great work!
Reuben, Liz and Noah Green

 

 

 

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Hi Louise,

Thanks for your email. My husband has just brought the GO GO Bag home - it's fantastic! My little man (Mathew) looks soooo cute - we took lots of photos. I've washed it - washes well! - and I feel at ease knowing that I will finally have a full nights sleep thanks to you! I'll be in touch soon for another. Thanks again Regards, Nicole

 

 

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Hey louise, Well i'm glad i didn't return it! (Babe Sleeper). Last night he slept for 9 hours straight! I couldn't beleive it! I just pinned one shoulder down so he could still
roll on to the side he likes to sleep on and it worked wonders thanks so
much. Casey

 

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Hi Louise,
I just wanted to say thank you very much for the advice you gave to us a few weeks ago. Our daughter went to sleep this evening happily, with no crying at all! She has also been sleeping all night. Thank you so much. Claire

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Hi Louise, Just wanted to say thanks heaps for those ideas. We've been following that routine & swaddling Matthew everytime he goes down for a nap for the last week & we're having great results. He hardly cries at all when he goes down for his daytime naps & usually sleeps for between 1 to 1 & 1/2 hours. He's also sleeping through the night. We've just ordered that Save our Sleep book from you so that we can carry on with those routines. You gave me your business card one day when I was out shopping with Matthew when he was just a newborn - I'm so glad I hung on to it! Thanks again, Nicole

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Awesome product!! (Swaddle Me) Thanks for such fast delivery. Has already worked wonders - first time my son has slept during the day (after trying everything
imaginable!) - so great my mum has given me her credit card details to order another one!!!!!!!!!!!!!! Cheers, Rachel

 

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Hi Louise,
We are so pleased with our winter green french waffle sleeping bag, it has been fantastic. Just need something lighter now it is getting hotter - for those daytime sleeps, Ben Monk

 

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Hi, Just a note to say thanks for the sleeping advice and wraps, Abby slept for 7 hours last night!!!! Bliss! THe static idea is working a treat :) Thanks again,
Amanda Greenwood

 

 

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Hi Louise,

Thanks for that, just wanted to say how useful i've found your website,
everyone shows you how to swaddle, but no one explains how you unswaddle !
With a three and half month old i was beginning to wonder if we were going
to have to swaddle forever ! Your site has provided lots of useful
information so thanks for that, i am now happy to swaddle for the next few
months, and introduce the go go bag at some point. Also just love all your
products, those designer muslins are gorgeous, love the surfstar, too cute
!! Louise

 

 

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Dear Louise,
Thank you for your welcome email. I have heard a lot of positive things about your website (and you), I'm glad I heard about it! I have read a lot of the tips in your newsletter and in the testimonial section which have been FANTASTIC! These tips, combined with a recent visit from a fantastic Plunket Nurse, has seen Keagan sleeping much better during the day (he's always been a fab sleeper at night, just not so good during the day!!). The swaddling info on your website has been fantastic too. I have a houdini son who has, since I found info on how to swaddle properly, only escaped once! Look forward to recieving your newsletter.
Regards,
Louise (another one!)

 

 

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Hi Louise, Just wanted to let you know that Sophia slept through the night for the very first time last Thursday, and has consistently done so since. She has been going to bed now with no fuss and without being fed to sleep. She is a much more enjoyable baby now that she is getting adequate sleep, less clingy and grumpy. This has made such a difference and I now feel like I should have done this months ago. Thanks so much. Regards, Melissa

 

 

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Hi Louise. I have been meaning to write you for a while to give you an update and say thanks. While we are still ironing out a few small problems, things are much better. Tai is sleeping much better during the day and at night.

The Babe Sleeper is fantastic. I am so glad I got it before Tai started pulling himself up to stand as I remember what an ordeal it was when my older boy started doing that.

Tizzie Hall’s book is really good too, I have gotten a lot from that. I think I may order another one to give to a pregnant friend once she is a bit further along.

I really do want to thank you for the help and advice you gave me when I contacted you. I was really desperate and you responded so quickly and provided so much information when you didn’t even know if I was going to order anything. You really do provide excellent service and I will be recommending your site to people I know that have little ones. You were a God sent (literally) at a time that I was really struggling. Thank you so much. Regards, Kerrin

 

 

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Hi.Got the books this morning! WOW! Fast service! Started reading already.
Thanks

 

 

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Hi Louise
Thanks for the advice. Funny that some of the things you mentioned but I had stopped doing. I thought Paige had outgrown being wrapped, but she's simply outgrown the blanket I was using! I wrapped her last night in a cot sheet and YEE HA we all had a good nights sleep.

Also I used to put on a relaxation cd when she was smaller. I was putting it on when she went to sleep, but more so for me to relax. So last night that was set on repeat in her room.

The routine will help everyone with knowing exactly what's going on, so that's great thanks.

Thanks again
Lee

 

 

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Hi Louise. I have been meaning to email you and thank you for your help with Callum's sleeping, after two days of trying your suggestions Callum was back to 2 sleeps per day and much happier. It was wonderful to find the website and I have passed this on to various people. Once again thanks for your help, Kerryn

 

 

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Hi Louise. A few months back I won a swaddling wrap and a copy of "The Happiest Baby on the Block" DVD through Parents Centre. Our second child, Leo, arrived on August 15th and has been pretty good. Then last week I finally got around to watching the DVD. My mother in law was also there. I was really impressed by what I saw and immediately dug out the wrap to try swaddling Leo. I have been amazed at how easy it is to settle him! And my Mother in law has since recommended the DVD to at least two other people. Even better - last night I got a 6 hour sleep out of him! Absolute bliss! Thank you so much for this! Best wishes Lisa Duggan

 

 

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Hi Louise, Thanks for your email and the article on sleep when out and about. We bought the cotton SwaddleMe, as I can’t wrap to help myself and I’ve found it very good for getting my son to sleep when I’m out, whether he’s in the capsule or the buggy. Previously, he barely slept when I was out, which made him very cranky. Thank you for the SwaddleMe, as he now associates it with sleep and it’s great to have him sleeping in public rather than screaming in public (because he’s overtired.) Thanks again, Catherine Naude

 

 

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Hello Yes we are very happy with our sleeping bag, I only wish I had purchased one months ago. My son who's 10 months seems to be sleeping so much better and it is so much easier than trying to tuck blankets in and now I don't worry about him wriggling under the covers. Thankyou. Jodi

 

 

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Hi Louise , Well I had to email you to let you know that Phoebe slept through the night last night!!!! I can’t believe it and hope that it’s not just a one off. But the most astounding thing is that she didn’t need her dummy at all. She happily went off to sleep without it and never woke up for it… Bizzare. I wish that we knew about this stuff a long time ago, but I guess that next time around we will be onto it. Thank you so much for your help and I found the books very helpful!! I will be letting my sleep deprived friends know of my success and refer them to your store. Kind Regards,
Jacqui

 

Oh you're awesome Lousie... How could I ever repay you. All I can do is pray for blessings for you and your family and your work.... Thank you ever so much...
Yolanda and baba
 

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Hi Louise, Thought I’d let you know how things are going with Isaac. He is a dreamy baby now, and we are well settled into feed play sleep each time he’s up. He as 3rd child has many of his sleeps in the carseat but I am keeping him well wrapped and he transitions well if I do manage to get home and put him in his bed. The swaddling is going well (although hubby is still struggling to master the technique and Isaac manages to escape 90% of the time) J and he knows the difference between night and day. It is very hard not to be drawn into him gooing and smiling at me at 4am though, but we are managing to get him doing 6 or 7 hour stretches most nights. Thanks again for your help and techniques and good luck with your business. Regards, Jocelyn

 

 

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Hi Louise. I just wanted to thank you for such great service. The Living Textiles Sleeping Bag arrived this afternoon after I placed the order late yesterday afternoon, so thank you for the prompt delivery!

I am now going to gradually get Charlie used to not being swaddled using the methods you suggest on your website - wish me luck! Thanks again. Melissa

 

 

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“Thank you so much Louise - the five S’s saved my sanity! After struggling through the first four weeks with a newborn who would stay awake for up to seven hours in a row, we adopted Dr Karp’s theories, and our baby learned to sleep. Instead of rocking, walking, patting, singing, praying etc, we now wrap Hunter, pop in a dummy, turn up the static on the radio, give him a few good “shhhhh”s and he’s out. The swing is worth its weight in gold for those times he occasionally still fights sleep i.e. the 4pm nap (he is napping in his swing as I type). If only I had known this from the start, like you said – why don’t they give out his stuff when you’re in the hospital?” Olivia

 

 

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Hi, I dont want to speak to soon but ...... for the last 3 days Christopher has had 2 sleeps!!!! In the afternoon i actually had to wake him once because he had slept for 1 3/4 hours and it was 4.30 pm!!! So I think I must have been putting him to bed too early and then after waiting and getting him up was actually the time that he was getting ready to go to sleep!! Ahhh. First babies really are for experimenting on aren't they!!! Thanks very much for your help and be sure that I will contact you again when (and not if!!!!) I need your help again. You have no idea how much your advice has helped to get me back on track. Thanks so much From Deborah

 

 

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Hi there, I just had to email you to say thank you. I came out to your house and bought one of your Living Textiles Pink Quilted Sleeping Bags last weekend. Since last Saturday night everybody in our household has had wonderful sleeps - so thanks. I will definately be telling all my friends about your website. Kind regards Rachel

 

 

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Hi Lousie, I received the microfleece SwaddleMe Wrap yesterday afternoon and wrapped Emily in it last night. I am so thrilled with it (I had the best night sleep so far since Emily was born) that I would like to purchase another. Do you happen to know when you will have more of the pink flannelette SwaddleMe Wraps in stock? Thanks Amy

 

 

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Hi Louise, Got it this morning. (Sleeping bag) Looks fabulous beyond my expectations, thank-you so much can't wait to get our little 'Kate' into it. Will hopefully solve the problem of her creeping up out of her blankets!! Thanks again, Bridget

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Hi Louise. Guess what!!!! Guy slept all night last night!!! For the very first time! I, on the other hand, woke up wondering why I hadn't heard him but I am so pleased that he did it! . . . So, we're off to a good start, hopefully last night will be the start of good nights for all of us! I really appreciate all the advice and support you have given me. I was almost going mad with so many unbroken nights. I'll let you know in a few weeks how things are going. Kind regards, Katrina

 

 

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'Hi Louise, I am just writing to let you know I will definately be buying your sleep CD next week, and to let you know, after following the basic guidelines you sent me for her daily routine, we once again had a good nights sleep. Instead of her mobile, we tried our Motzart CD, and made sure she was wrapped correctly. She went down at 7pm, and it took approx 30 mins again, and one re wrap as she busted an arm out, but she slept until 6.30am this morning. This is the second night we have had this now and I feel a million dollars for it. Thanks again, will be intouch next week for the CD order. Tani :)

 

 

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'Hi Louise, It was great meeting you and hearing your advice. Not sure if it was the swaddle (Swaddleaze) or the dreamfeed but took your advice and started with both that night the first night we got 7 hours in a row and it only got better. We are now anywhere between 8-12 hours in a row. So a big thanks for all your help. Kind Regards, Debs

 

 

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'Hi Louise, Just thought I would let you know that I received the Swaddle Me. It is absolutely fabulous ... Charlie hasn't managed to wiggle his arms out once! He has been having great sleeps - I think this is because he used to wiggle his arms out and get a fright, hence waking up. I just had a visit from my Plunket nurse and she also thought it was great - I gave her your website so I am sure she will be recommending it to lots of new mothers! So thanks again, Kate'

 

 

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'hi louise.. just wanted to let you know zavier is doing well during the day (and at night as well of course), he is going down for at least 2 afternoon naps/sleeps good as gold!!! one at lunchtime, one a little later. i no longer am hearing him cry and winge for 40 mins or so, its great! the pattern is down by 9am as you suggested and he is doing anywhere from approx 50min to 1 1/12hours!! then he is having 2nd bottle at 11.15-11.30 and back down by 12-12.30 depending what time he has woken from morning sleep, then if he only sleeps for an hour or so over lunchtime, he is tired and back down by 2pm and up before 3rd bottle at 3-3.30pm. yesterday and a couple of other days he has done 1 1/2 and 2hours when gone down at lunchtime!!! amazing!!!
i am wrapping him again although he doesnt like his arms in so he is wrapped under the arms right down to his legs and i tuck the wrap under his feet once in bed. this is how we wrapped him when he was a wee bubba! he does have a short catnap in his rocker early evening while we have dinner and before his final bottle and bedtime, it is only 1/2 hour max, as dont want this interferring with his sleep time for night. he has always done this though which suits us. so once again thanks so much for your advice, really appreciated! kelly easton.'

 

 

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'Hi Louise. I got the wrap (SwaddleMe) in the mail and LOVE it. As soon as it came i put it in Lulu's carseat as i was about to do the dreaded and wake her during her nap to head off to my eldests music class. I put lulu in it and rewrapped her and she went right back to sleep. That has never happened. Last night was her first night in it and i didnt open it all night. Thanks again. Melissa

 

 

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'Hi Louise. Thanks so much for your newsletter. I can very happily report that we are making huge progress with Alyssa’s sleeping. I’m not exactly sure what the secret has been – perhaps our perseverance and consistency. The Pantley toddler book has been extremely helpful with lots of useful information. I’ve also just leant out my baby version to a friend. We have finally achieved more ‘sleeping through’ nights than interrupted nights which is just amazing. 7pm to 6am last night has been her record. Long may it continue. Your newsletter & website is awesome. Keep it up. Take care,
Megan'.

 

 

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'Hey Louise. Oh you are a gem...I cant wait to see it and try it on her :-) I have told everyone about your website and your excellent service........ Thanks so much for your effort and assistance. Heidz'

 

 

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'Thanks very much for replying to my email. Just to let you know that I have been trying your suggestions. I'm putting Christopher to bed between 9 and 9.30 and he is going to sleep without crying!! yay!! Christopher sleeps about an hour to an hour 20 minutes. In the afternoon I have been putting him down a bit earlier than I was (now around 1pm - 1.30pm)/ Just a little bit of complaining and then sleep (about an hour again). So it is better than we were getting!! Lets hope he keeps it up. I think your web site is great and the information you have on it is really informative. It is also terrific that you offer advice through personal email. I cant recommend you and your site to enough of my friends!! Thanks again, From Deborah'

 

 

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'Hi Louise. Thank you for my book! I have immediately passed it to a friend with a
non-sleeping 5mth old boy. I also wanted to let you know that the advice you gave my friend re a radio in her 6mth old girl's room has worked. She is thrilled. I had passed your email onto to her. Thanks heaps, Julie'

 

 

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'Absolutely awesome. Great product which I would recommend to all others,its honestly a must for all new mothers. Thanks again Louise for a wonderful trade. Many many thanks'. The Guthries

 

 

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Louise, you're a lifesaver!!! We went from being frazzled, sleep deprived parents to confident, happy parents and all down to Dr Harvey Karp's DVD and a some cosy wraps for baby Sam...........dread to think what we would have done without your words of wisdom and the fabulous products you sell. The Ludlows :-)

 

 

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Hi Louise. I thought I would give you an update on the sleeping situation. I’m happy to say that it has improved. We are back to using the babe sleeper as I think Ben is too big and strong to be wrapped…he keeps getting out of it (& the safety sleep also) getting onto his tummy etc. I think he was too hot at night also. Anyway I modified the sleeper slightly to ensure he would not end up on his tummy by putting safety pins at the shoulders so he cannot roll or sit up. This seems to have worked so far as ive had two nights where he has slept 7.30pm till 6.30am. As you can imagine I’m very happy (not to mention rested!) Lynda .

 

 

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Hi Louise, I received the sleeping bag today and it is just gorgeous and exactly how you described, I cannot wait to get my little girl into it tonight. I will most definitely be buying more goods from you in the months to come. Kind regards, Renee Kershaw

 

 

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Hi Louise. Just wanted to let you know that the No Cry Sleep book arrived on Saturday and I’ve already found several useful tips. Because of my 18 month journey of battling with Alyssa’s sleep issues and my husband and I coping with sleep deprivation, I am now instantly drawn to new and gentle resources relating to babies sleeping…..it’s a bit scary really! I’ve just had another look through your website and I wish it were around a couple of years ago before my daughter was born. I just love all the products you have. That sleep system CD looks fabulous! I have spent many hours looking through the internet and I feel that your website is extremely comprehensive. Thank you – I’m sure you are helping a huge number of parents and babies. I know that when we feel ready to undertake this journey for a second time, your website will be at the top of my list for shopping. Take care, Megan

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'Lovely to meet you at Clems' and thank you very much for showing me how
to wrap Jimi. I have been wrapping him at sleeptime ever since and have already
established a bedtime routine.The wrap is lovely and Jimi is toasty warm in his hammock, I don't need to add anymore blankets. The book (Baby Bliss) puts it all into perspective but as Jimi is 11 weeks old, I have told my husband that we will have to have another baby, so that I can put all of Dr. Karp's ideas to the test from the beginning' (Kate)

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Hi Louise, Zach is sleeping much better, although some nights still wakes at around 1am, but if I just leave him he settles himself fairly quickly. Last night he cried for a while but when I went in he had managed to get a hand free from his wrap and as soon as I rewrapped him he went straight back to sleep. But he is finally going back to sleeping 8 hours, and soon he starts solids and hopefully will sleep right through to 7am!! Thanks again, Regards Nadia

 

 

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'Hi there, The bag is wonderful. Very attractive, without being overly cutesy. The best thing is that I don't lie in bed in the mddle of the night wondering if he's too cold or too hot and then being too chicken to go and check in case he wakes up. I'm really impressed. Thanks a lot. Rebecca Feerick'.

 

 

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Hi Louise! We all love it (sleeping bag), we all sleep better! I gave your details to two of my friends, they want to buy it as well. Wish you all the best, Anna.

 

 

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"Before we started swaddling our newborn son nighttime was a constant battle. Getting him to sleep was hard work and keeping him asleep was even harder work. Thank you very much for the wraps and the swaddling tips, we now have a well-rested son – and he has well-rested parents!!" Helen Benson

 

 

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'I found the information on sleeping and wrapping very helpful and interesting. It is so good to know that you now have a website as well - I will definitely be visiting it from time to time when Charlie's little routine changes, as I am sure it is bound too! Thanks so much again' Regards, Melissa

 

 

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"The wrap I bought is beautiful and now Finn is sleeping an extra 2 hours at night. He also loves his Naturesway Hammock, the rocking really comforts him." Kind regards,
Jessica

 

 

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'Thanks, they loved them and said yay, finally a gift that I can USE!!! and they have, as they were having some sleeping issues apparently wouldn't ya just know it.' Kylee

 

 

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'The swing arrived thank you. Big smiles from jaxson when we tried it out :) Thank You, from Jess

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'Thanks for your prompt delivery. I am not planning to use this Babe Sleeper, as it is a gift for my sister - she's due in August. I have used a Baby OK in the US and wanted her to have the same for her kids - it certainly saved worry with mine! Cheers, Katrina

 

 

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'Just wanted to let you know that I tried wrapping Finn again last night and got 6 hours out of him! It's really great, he also seems to settle much quicker during the day. Thank you again. Kind regards, Jessica

 

 

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Hi Louise, the sleeping bag is great! It did take her a few nights to get used to it but she no longer wakes during the night due to being cold which is great. Thanks heaps. Melissa. PS. Have to say the sleeping bag looks gorgeous and matches her quilt!

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Hi Louise, yes the sleep bag is great and has really helped my daughter with her sleep routine at night..for which her parents are very pleased! Thanks, Kyleigh

 

 

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'Nice one eh! We had similar good results. In fact he slept from 8.00 pm, till 2.30, and we did not have the heart to wake him at 10 ish for a feed as Louise recommended. Will try to get the long sleep moved, so he sleeps until the morning. He is going into his cot better too, and falls asleep quite quick once he is in there. He was not one for masses of yelling about bedtime, but he certainly seems more content. He is a sleep now, so hopefully the daytime sleeps will help him sleep through the night. Many thanks Sandra for arranging the session, it was really informative and I am sure we are all happier parents for it. and a Big Thank You to Louise and her little helper for her help. ' Jill and Jack.

 

hello there.
 
just to let you know that i am so impressed with your product.
 
firstly i ordered the sleep bag late on friday afternoon (in auckland) and my item was at my doorstep (in christchurch) that very next morning when i got up !!!  INCREDIBLE SERVICE.
 
secondly my little man has been sleeping so cosily since being in his bag, especially with the snowy mornings outside !!
 
superb service and quality. will be shopping with you again

 

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My name is Deborah and i met you at the Parent and Child show on the Sunday just before closing. I brought a Babyok after talking to you about my son, Toby. He was 15 months old at the time and not sleeping thru the night and waking up screaming in the mornings.

Anyway the Babyok is the best thing since sliced bread in my opinion. I washed it and had it on his bed for the monday and he slept thru the night immediately and has ever since, except for the night my husband put him to bed lying on his stomach in it...that morning he woke at 4am but went back to sleep quite quickly after a cuddle and putting him back in the right way round.

So i wanted to say thank you very much. It is only now that i can appreicate how much the constant night waking was having on both me and my son. Its like he is a different little boy almost and i am a much better and calmer mummy for it too. I appreciate my son much more now and watching him smiling and laughing after a goods night sleep is magic. So once again, thank you very very much. You have changed my life for the better.

With thanks,
Deborah Watson

Louise,

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